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Shipping Policy

In our commitment towards creating an amazing Customer Experience; we, at JackJewels.in believe that Shipping is a facet which depicts the essence of our core values i.e. sincerity in what we do. Features of our Shipping Policy:

Shipping Associates:

While developing a mechanism to ensure that the goods are delivered in their original form and in the shortest possible time, we have tied up with the premier Courier Service providers.

Shipping Address:

The goods will be delivered on the address provided by customer at the time of purchase. Before delivery, our Shipping Associate will contact the Customer on number provided at the time of purchase; to ensure the availability of a person who can receive goods, on the address provided.

Delivery Period:

The goods will be delivered within 3-5 working days from the date of purchase. In case, we have to arrange the goods from our Business Partners, an additional 2 days will be required for delivery.

Shipping Charges:

Shipping is absolutely FREE!!

Note: As mentioned in our Payment Policy, we charge 2% of the Order Value as Convenience Fee in Cash on Delivery (COD) option. On the other hand, a discount of 5% on the Order Value is given if the payment is made online.

Tracking the Order:

Courier details will be provided to customer by e-mail and SMS, with which the Order can be tracked online. In case of inability to track the Order, our Customer Support Team can be contacted during Office Hours for assistance.

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