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Refund Policy

We, at JackJewels.in believe in simplifying the processes. Our Refund Policy portrays the same.

Features of our Refund Policy:

Mode of Refund:

It depends on the mode of payment used at the time of purchase, as follows:

Credit Card/Debit Card/Internet Banking – Will be credited back to the same account.

Cash on Delivery (COD) – Will be made by crossed cheque in the favour of “Billing Name” provided at the time of order.

Time Period:

The process of refund is initiated within 7 days of receiving the product. The completion of process depends upon external factors viz. Time taken by the Bank, in case, the mode of payment was Credit Card/Debit Card/Internet Banking; Time taken by the Courier Service provider, in case, the mode of payment was Cash on Delivery (COD).

Tracking the Refund process:

We will send an e-mail to the Customer once the Refund process has commenced.

For the latest updates on Refund process, our Customer Support Team can be contacted during the office hours. If you are registered with JackJewels.in the Refund process can also be tracked on “My Account”

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